đź’˛ Fair & Honest Pricing
Simple pricing. No stress. No surprises.
We keep things affordable, transparent, and respectful — especially for elderly clients. You always know the cost before we proceed, and we won’t charge you if we can’t solve the problem.
| Service | Price | What this includes |
|---|---|---|
| Standard callout (Adelaide metro) | $59 | Covers travel + first 20 minutes onsite. Perfect for diagnostics, quick fixes, or a clear plan forward. |
| Hourly rate (onsite) | $95/hr | Charged in 15-minute increments after the included time. We estimate time before starting. |
| Remote support | $60 | For software issues, setup help, and quick troubleshooting from home. |
| 🌿 Elderly / Pensioner Discount | -15% | Available for Seniors Card and Pension Card holders — just show your card. |
| After-hours / weekend | +20% | Only if you request it — always quoted first. |
| Regional SA callouts | Quoted | Fair pricing based on distance and job size. |
✔️ Our Promise to You
- No fix, no fee for the first 20 minutes. If we can’t identify or resolve the issue in the included time, you won’t be charged beyond the callout.
- You approve everything first. We diagnose → give a price range → you say yes or no.
- No tech jargon. We explain things in simple English.
- No upselling. If you don’t need to buy anything, we’ll tell you.
Typical costs (guides only)
- Wi-Fi dead spots / mesh setup: $120–$280
- New PC setup + updates: $100–$200
- Printer install + scanning: $100–$160
- Slow computer tune-up: $100–$220
- Home network tidy-up: $150–$300
What’s included
- Clear explanation of the issue
- Basic security checks
- Practical advice to avoid repeat problems
- Friendly, patient support
How we work
- Step 1 — Diagnose
- Step 2 — Provide a clear estimate
- Step 3 — You approve
- Step 4 — We fix it
Want a quick quote?
Tell us your suburb and what’s going wrong. We’ll give you a realistic price range before booking.
Request a quote